Bose Lifestyle SoundTouch 135 v2 Owner's Guide
en
fr
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Operating Guide Gua del usuario Notice dutilisation
135 series IVLifestyle
home entertainment system
2 - English
Regulatory Information Please refer to your systems setup guide for Important Safety Information. Please read this guide carefully and save it for future reference.
Important USA and Canada compliance information This device complies with part 15 of the FCC rules and Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and Industry Canada RF radiation exposure limits set forth for general population.
This device must not be co-located or be operating in conjunction with any other antennas or transmitters.
For SoundTouch Wireless Adapter: This equipment should be installed and operated with a minimum distance of 8 in. (20 cm) between this
device and your body.
CAN ICES-3 (B)/NMB-3(B) This Class B digital apparatus complies with Canadian ICES-003.
Information about products that generate electrical noise This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm ful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Applicable only for Lifestyle SoundTouch 535 and 525 home entertainment systems
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Digital Surround is a trademark of DTS, Inc. DTS, Inc. All Rights Reserved.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
Blu-Ray Disc and Blu-ray are trademarks of the Blu-ray Disc Association.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Designed with UEI Technology Under License from Universal Electronics Inc. UEI 2000-2015.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing, LLC in the United States and other countries.
This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology is prohibited without a license from Microsoft.
Xbox is a trademark of Microsoft Corporation.
TiVo is a trademark of TiVo, Inc. or its subsidiaries.
Other trademarks are property of their respective owners.
SoundTouch and the wireless note design are registered trademarks of Bose Corporation in the U.S. and other countries.
Wi-Fi is a registered trademark of Wi-Fi Alliance
2015 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without written permission.
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Contents About Your Lifestyle SoundTouch System
System benefits ......................................................................................... 6 Hardware features...................................................................................... 6 SoundTouch app ....................................................................................... 6
Remote Control Using the remote ............................................................................................... 7 Function buttons ............................................................................................... 8 Display ................................................................................................................. 8 Remote glow button ......................................................................................... 8
To adjust the illumination level of the display: .................................... 8
MORE Buttons Activating a MORE button ............................................................................... 9 Common MORE buttons ................................................................................... 9
Starting Up the System Powering on the system .................................................................................. 11
To power your system and open the SOURCE menu: .......................... 11 To power your system and open the UNIFY menu: ............................ 11
Powering on your TV ......................................................................................... 11 Shutting down the system .............................................................................. 11
Using the SOURCE Menu Selecting a source ............................................................................................. 12
Watching TV Using a cable/satellite box .............................................................................. 13 Using the tuner in your TV ............................................................................... 13
To return to other sources: ...................................................................... 13 Tuning to a TV station ...................................................................................... 13
SoundTouch
Accessing SoundTouch .................................................................................. 14 Using the SoundTouch app .................................................................... 14 Using the SoundTouch source ............................................................... 14 Getting help ................................................................................................. 14
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Contents Bluetooth
Using Bluetooth wireless technology .......................................................... 15 Using the Bluetooth source ..................................................................... 15
Using the Radio Selecting the radio ............................................................................................ 16 Tuning to a station ............................................................................................ 16 Setting a preset station ................................................................................... 16
Recalling a preset station ......................................................................... 16 Deleting a preset station .......................................................................... 16
Optional radio tuner settings .......................................................................... 16
Using Other Connected Devices Playing audio/video sources ........................................................................... 17 Using the front console inputs ....................................................................... 17
Front USB input .......................................................................................... 17 Front Analog A/V input ............................................................................. 17 Front HDMI input ..................................................................................... 17
Changing System Options Using the system OPTIONS menu.................................................................. 18 OPTIONS menu .................................................................................................. 18
Changing Your System Setup UNIFY system overview .................................................................................. 21 Using the UNIFY menu ..................................................................................... 21 Changing the image view................................................................................. 22
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Contents System Status Indicators Control console .................................................................................................. 23 Lifestyle SoundTouch 135 systems ............................................................ 24
Soundbar ..................................................................................................... 24 Acoustimass Module ............................................................................... 24
Care and Maintenance Troubleshooting ................................................................................................ 25
Resetting the system ................................................................................ 28 Pairing the remote with the console ...................................................... 28 Performing a system software update .................................................. 28
Replacing the remote controls batteries ...................................................... 29 Cleaning ............................................................................................................... 30 Customer service ............................................................................................... 30 Limited warranty ............................................................................................... 30 Technical information ....................................................................................... 30 Licensing information ...................................................................................... 31
Appendix: Source Remote Control Functions Function definitions .......................................................................................... 32
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Your Lifestyle SoundTouch entertainment system provides Bose quality audio for video sources, SoundTouch and Bluetooth technology. It presents an elegant way to bring clear, room-filling sound streamed wirelessly into any room over your home Wi-Fi network. With SoundTouch, you can stream Internet radio, music services and your music library.
Refer to your system setup guide for instructions on setting up your system.
System benefits UNIFY intelligent integration system guides you through adding devices to
your system.
ADAPTiQ audio calibration system that optimizes sound quality.
Enjoy wireless access to Internet radio, music services and your music library.
Access your favorite music easily with your personalized Presets.
Wireless setup using your smartphone or tablet.
Works with your existing home Wi-Fi network.
Stream music from Bluetooth devices (see page 15).
Free SoundTouch app for your computer, smartphone or tablet.
Simply add additional systems at any time for a multi-room listening experience.
Wide selection of Bose audio systems lets you choose the right solution for any room.
Hardware features SoundTouch series II wireless adapter enables SoundTouch and Bluetooth
wireless technology.
Ethernet connector enables wired access to your home network.
3D video capability (requires a 3D-capable TV and source(s))
Radio frequency (RF) remote control.
HDMI connectivity allows easy setup and ensures high-quality audio from your connected sources.
Video up-conversion to 1080p.
Photo viewing using a USB drive.
AM/FM radio.
SoundTouch app Set up and control the SoundTouch source from your smartphone, tablet or
computer.
Use the SoundTouch app to easily personalize Presets to your favorite music.
Explore Internet radio, music services and your music library.
Pair, connect and play audio from Bluetooth devices.
Manage SoundTouch system settings.
About Your Lifestyle SoundTouch System
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Remote Control
Using the remote This advanced RF remote works throughout the room without aiming it at the control console.
Provides access to connected sources
Powers on/off your Bose system
TV aspect ratio (see page 22)
Display (see page 8)
Powers on/off your TV
Displays additional device-specific controls and information (see page 9)
Previous channel, Preset, chapter or track
Playback controls
Changes TV inputs
Activates Internet access on third-party devices
Teletext mode
Function buttons (see page 8)
Navigation pad
Numeric keypad (numbers 1-6 can play SoundTouch Presets)
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Remote Control
Function buttons The red, green, yellow and blue buttons on the remote control correspond with the color-coded function buttons on your cable/satellite box or teletext functions.
Cable/satellite box functions: refer to your cable/satellite box owners guide.
Teletext functions: correspond with color-coded page numbers, headings or shortcuts on a teletext display.
Display The display provides operating and system status information.
Examples:
Source identification
Cable
Volume
Cable 43
Radio tuner
FM 90.9 - WXYZ90.9
P1
SoundTouch
Operating prompt
Hold number key to set preset
Bluetooth
Remote glow button Pressing on the rear of the remote illuminates the remote buttons and the display.
To adjust the illumination level of the display: 1. Press and hold and OK simultaneously for five seconds.
2. Press or to select Brightness or Contrast.
3. Press or to decrease or increase the illumination level.
4. Press either OK or to return to normal operation.
Note: If the currently selected source is AM or FM, switch to another source to prevent deleting a radio preset.
SoundTouch Presets
BLUETOOTH
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MORE Buttons
Activating a MORE button Press to display additional buttons applicable to the current source on your TV screen.
Buttons to the left Buttons to the right
1. Press .
2. Press or to highlight the function.
3. Press OK.
Common MORE buttons Not all buttons are available for all sources.
Powers device on/off. Switches your TV to live programming.
Lists favorite channels or works as a Thumbs Up for certain music services.
Switches between main features (from DVD to VCR, for example) on a combo device.
Displays program guide for next day.
Moves to devices Home state.
Displays program guide for previous day.
Repeats option on current source.
Displays playlist of recorded programs.
Switches tuners in a multi-tuner device.
Picture-in-picture mode. Switches between TV and radio on a cable/satellite box.
Video on demand. Switches tuners in a multi-tuner device.
Enables entering three-digit numbers (Japan).
Displays OPTIONS menu (see page 18).
Displays system menu for cable/satellite box.
Displays Top Menu (or Title Menu) on Blu-ray Disc players.
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MORE Buttons
A, B, C or D functions in an interactive program guide.
Xbox functions.
Data broadcast on a tuner device (Japan).
PlayStation functions.
Selects different types of video broadcast (EU).
Like/Dislike content playing, such as a TiVo program.
Specific tools on Blu-ray Disc players or cable/satellite box.
Clears the Bluetooth pairing list.
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Starting Up the System
Powering on the system Press Power () on the remote or the console.
The system indicator on the console changes from blinking to solid green. The system is ready to use.
Note: The system operates in a power-saving mode when it is off to keep energy consumption low, so it may take several seconds to start. The system is ready to use when the status indicator on the console changes from blinking to solid green.
To power your system and open the SOURCE menu: Press SOURCE on the remote or the control console.
To power your system and open the UNIFY menu: Press Setup on the control console.
Powering on your TV Press .
Note: If you did not program your remote during the initial setup using UNIFY, use the remote that came with your TV.
Shutting down the system Press on the remote or the control console.
The system shuts down after a few seconds.
Note: If you decide to access the power controls for connected devices while shutting down the system, automatic shutdown is stopped and you must complete the shutdown using the onscreen controls.
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Using the SOURCE Menu
Selecting a source The SOURCE menu allows you to select your sources and connected devices.
1. Press on the remote to display a list of connected devices.
Cable
Blu-ray Game console
FM AM
SoundTouch Bluetooth
USB HDMI (Front) A/V (Front)
Indicates more selections.
Indicates more selections.
2. Press to move the highlight down the list.
You can also use or to move through the list.
Unnamed devices appear as generic inputs such as Input 1 (HDMI).
3. Press OK.
Note: The UNIFY intelligent integration system sets up your Bose remote to control each of your devices. If one or more of these devices does not respond to the Bose remote, see Troubleshooting on page 25.
Screensaver mode When listening to audio sources, the system automatically enters Screensaver mode to prevent the risk of screen burn-in. Press any button on the Bose remote to restore the picture. To disable the screensaver, see OPTIONS menu on page 18.
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Watching TV
Using a cable/satellite box Your TV may be receiving its program content through a cable/satellite box. Cable/ satellite boxes connected to your TV appear in the SOURCE menu.
1. Press and select the device that provides your TV programs.
2. Tune to a station. See Tuning to a TV station.
Using the tuner in your TV If you are using the tuner in your TV to receive TV programs:
1. Press and select TV.
2. Press to select the internal tuner in your TV.
3. Tune to a station. See Tuning to a TV station.
To return to other sources: 1. Press and select the input for the Bose system.
2. Press .
3. Select a source.
Tuning to a TV station You can tune to a TV station using any of the following methods:
Enter the channel number and press OK. Use the dash button as a dash or period.
Press or to change channels.
Press to tune to last selected channel.
Press GUIDE. Use the navigation, page up/down and OK buttons to select a station from the program guide.
Note: Since most televisions come with an IR (infrared) remote, you may need to point the Bose remote at your TV to operate it.
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Using SoundTouch
Accessing SoundTouch
You can access SoundTouch through the SoundTouch app or through the SOURCE menu on your system.
Using the SoundTouch app The SoundTouch app is a software application that offers full control of SoundTouch, enabling you to set up and control SoundTouch from your smartphone, tablet or computer. Using the app, your smart device acts as a rich remote for the SoundTouch source.
Easily personalize Presets to your favorite music.
Explore Internet radio, music services and your music library.
Manage system settings.
Using the SoundTouch source The SoundTouch source offers a subset of SoundTouch features. Once you have set up SoundTouch, select SoundTouch from the SOURCE menu.
Use the remote to access the SoundTouch source and control a subset of features on your system:
Personalize and play Presets.
Play Recents.
View available artist information in the NOW PLAYING panel.
Control playback (play, pause, stop, skip to the next track, etc.).
View the music source of the content on the NOW PLAYING panel.
Getting help SoundTouch.com
Provides access to the owner support center, which includes: owners manuals, articles, tips, tutorials, a video library and the owner community where you post questions and answers.
Open a browser and go to: SoundTouch.com
In-app help
Provides help articles for using SoundTouch.
1. On your device, select to open the app.
2. Select EXPLORE > HELP.
Note: For more information on using SoundTouch, download the SoundTouch series II wireless adapter owners guide from SoundTouch.com
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Bluetooth
Using Bluetooth wireless technology Bluetooth wireless technology enables you to stream music from Bluetooth smartphones, tablets, computers or other audio devices to your SoundTouch system. You can access Bluetooth wireless technology through the SoundTouch app or through the SOURCE menu on your system.
Note: For more information on using Bluetooth wireless technology, download the SoundTouch series II wireless adapter owners guide from SoundTouch.com
Using the Bluetooth source Select Bluetooth from the SOURCE menu.
You can use the remote to control a subset of Bluetooth features on your system:
Pair and connect Bluetooth devices.
View available artist information in the NOW PLAYING panel.
Control playback (play, pause, stop, skip to the next track, etc.).
Clear the pairing list.
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Using the Radio
Selecting the radio 1. Press .
2. Select FM or AM in the SOURCE menu.
Tuning to a station Press or to tune up or down the frequency band.
Press or to find the next/previous strong station.
Setting a preset station The built-in radio tuner can store up to 25 FM and 25 AM preset stations.
1. Tune to a radio station.
2. For presets 1-9, press and hold the number key. For 10-25, press and hold the OK button to store the station in the next available preset.
FM 90.9 - WXYZ90.9
P1 Preset number
Recalling a preset station Press or to go to the next or previous preset.
Press the number key for presets 1-9.
Deleting a preset station 1. Tune to the preset station you want to delete.
2. Press and hold OK until the preset number disappears from the display.
Optional radio tuner settings 1. Press and select .
2. See OPTIONS menu on page 18 for available actions.
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Using Other Connected Devices
Playing audio/video sources During the interactive setup process, you may have connected a CD, DVD, DVR, Blu-ray Disc player or other source.
If you programmed the Bose remote for the source, see Appendix: Source Re- mote Control Functions on page 32 for button functions.
Using the front console inputs The front of the console has analog A/V inputs, a USB and an HDMI input. These inputs appear in the SOURCE menu as A/V (Front), USB and HDMI (Front) when a device is connected. They can be used to connect digital cameras and video cameras.
Front USB input Your Lifestyle SoundTouch system can display photo files (.jpg or .jpeg format only) from a USB storage device.
When using the USB source, folders appear at the top of the list on the left with single image files. Selecting a folder displays its contents.
For available controls, see page 32.
Front Analog A/V input You can use this input for devices that have composite video and left/right audio outputs. The Bose remote does not control a device connected to this input. You need to use the controls on the device itself or the remote that came with it.
Front HDMI input You can use this input for devices that have an HDMI output. The Bose remote does not control a device connected to this input. You need to use the controls on the device itself or the remote that came with it.
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Changing System Options
Using the system OPTIONS menu The number of items appearing in the OPTIONS menu depends on which source is currently selected.
1. Press on your remote.
2. Highlight .
3. Press OK to display the OPTIONS menu for the current source.
Speakers
Power Down
Screensaver
Volume on TV Toggle volume display on TV
On
TV Speakers
Video Output
Automatic Off
4. Press or to highlight the option you want to change.
5. Press or to select the setting.
6. Press EXIT when done.
OPTIONS menu
Option Available Settings
Source Sound (Lifestyle SoundTouch 535/525 systems)
Original: Plays stereo audio received from the source Recommended: (Default) Plays 5-channel audio whether 2 or 5-channel audio is received from the source
Alternative : Plays 5-channel audio when either stereo or 5-channel audio is received from the source
Enhanced Mono: Plays simulated surround sound when monaural audio is received from the source
Current Station
Allow Stereo: (Default) Allows stereo sound from stereo FM radio station
Stereo Off: Changes the station to mono (helpful with weak radio stations)
RDS On: (Default)Displays RDS information on the remote
Off: No RDS information on the remote
Game Mode On: Reduces video processing and delay Off: (Default) Normal performance
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Changing System Options
Option Available Settings
Audio Compression
Off: No change to audio track
Enhance Dialog: (Default) Enhances sound output to hear movie dialogs more distinctly
Smart Volume: Reduces the range of volume levels in a movie soundtrack so differences between loud and soft sounds are less noticeable
Audio Track Track 1: (Default) Selects track 1 from external audio stream
Track 2: Selects track 2 from external audio stream
Both Tracks: Selects tracks 1 and 2 from external audio stream
Not Available: Automatically selected when only one track is received
Volume Offset
Increases the volume of selected source relative to other sources (0 to 10)
Source Overscan (2D only)
On: Applies video overscan to the current video source
Off: (Default) Video source unaffected
Note: When a 3D source is playing, Source Overscan is not available.
System Bass Adjusts bass level: 9 to Normal to +6 (after ADAPTiQ calibration) 14 to Normal to +14 (no ADAPTiQ calibration)
System Treble
Adjusts treble level: 9 to Normal to +6 (after ADAPTiQ calibration) 14 to Normal to +14 (no ADAPTiQ calibration)
2D AV Sync (2D only)
Adjusts the audio delay to synchronize audio with the 2D video: 2 to Normal to +8
3D (3D only) Sets the 3D image to display correctly with the appropriate 3D glasses
Automatic: (Default) Sets the correct 3D image format automatically
Side-by-Side: Selects the side by side format
Top-and-Bottom: Selects the top/bottom format
3D AV Sync (3D only)
Adjusts the audio delay to synchronize audio with the 3D video 2 to Normal to +10
Power Down Normal: (Default) System shuts down without the Power Down Menu
Power Down Menu: View Power Down Menu when shutting down
Screensaver On: (Default) Displays a screensaver after 20 minutes of no user activity when playing audio-only sources
Off: Disables screensaver mode
Rear Speakers (Lifestyle SoundTouch 535/525 systems)
Adjusts the volume level of the rear speakers relative to front speakers: (10 to Normal to +6)
Note: Unavailable if the Speakers option is set to Stereo (2) or Front (3)
Center Speaker (Lifestyle SoundTouch 535/525 systems)
Adjusts the volume level of the front center speaker relative to other speakers: 8 to Normal to +8
Note: Unavailable if the Speakers option is set to Stereo (2)
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Changing System Options
Option Available Settings
Speakers (Lifestyle SoundTouch 535/525 systems)
Stereo (2): Activates only front left and right speakers
Front (3): Activates only front left, center and right speakers
Surround (5): (Default)Activates all front and rear speakers
Volume on TV
On: (Default) Enables the system to display the volume level meter and mute indicator on your TV
Off: Prevents the display of the volume level meter and mute indicator
TV Speakers On: Sends HDMI audio to your TV (audio from the TV is not affected by plugging headphones into the control console or by pressing Mute or Volume on the remote)
Off: (Default) Sends HDMI audio to the Lifestyle SoundTouch system speakers
Video Output Changes the resolution (Standard Definition/720p/1080i/1080p) of the video signal sent to your TV (only settings supported by your TV appear as options)
Note: When a 3D source is playing, the output resolution always matches the resolution of the connected 3D source. You cannot change resolutions while a 3D source is playing.
Automatic Off
Enabled: (Default) The system automatically powers off:
After four hours of inactivity.
After 15 minutes of no audio or video from a video source or audio from an audio source.
Disabled: The system will not turn power off automatically
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Changing Your System Setup
UNIFY system overview The UNIFY intelligent integration system guides you through the initial process of setting up and configuring your system. It helps you choose the right cables and inputs and program the Bose remote to operate your connected devices.
After completing the initial setup, you can use the UNIFY system at any time to change your system setup and configuration.
Using the UNIFY menu To display the UNIFY menu on your TV, press the Setup button on the front of the control console. Using the navigation buttons on the remote, select the function you want and follow the instructions on the screen.
Menu item What you can do
Resume initial setup
Return to the UNIFY setup process at the last completed event if initial setup is incomplete.
Restart initial setup Start the UNIFY setup process from the beginning if initial setup is incomplete.
Reconnect Acoustimass (Lifestyle SoundTouch 135 systems)
Reconnect the soundbar with the Acoustimass module.
Language Change the language of the on-screen display.
ADAPTiQ Start the ADAPTiQ audio calibration process. After ADAPTiQ has been run, this menu disables or enables ADAPTiQ.
TV setup After your TV is connected to the console:
Program the Bose remote to control your TV. Manually enter remote control IR device codes. Replace your TV. Add, change or remove the TV audio connection.
Source setup For sources connected to Input 1-5 of the control console:
Rename the device. Program your remote to control the device and add the IR emitter. Manually enter remote control IR device codes. Remove the device. Add or change the type of audio or video connection.
Add a new device Add another device or accessory to your system.
Network setup Connect your SoundTouch wireless adapter to your system.
Update Perform a system software update (see page 28).
Teach mode Send IR codes to program a learning remote.
Exit UNIFY Close the UNIFY menu.
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Changing Your System Setup
Changing the image view Press to display a menu of video formatting choices. Continue to press this button to highlight your choice.
Note: The image view cannot be changed when watching 3D video.
Normal Leaves original video image unchanged.
Auto-wide Fills width of the screen without cropping any content.
Stretch 1 Stretches video image evenly from the center.
Stretch 2 Stretches the edges of the video image much more than the center portion of the image.
Zoom Enlarges the video image (press or to vertically offset the image on your screen).
Grey Bars Places vertical gray bars on the left and right of a standard-definition video image.
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System Status Indicators
Control console
1
2 3
4
5 6
1 System Status indicator
Off System is off
Red Network standby
Blinking green System starting
Solid green System powered on
Amber System is powering off
2 Front A/V inputs Temporarily connect an audio/video device such as a camcorder.
3 Headphones output Accepts stereo headphones with a 3.5 mm stereo plug.
4 Control buttons
SOURCE
Power on/off
Source selection
Mute/ unmute
Volume down
Volume up
UNIFY menu
(page 21)
5 Front USB input View photo files from a USB device including a digital camera or update system software.
6 Front HDMI input Temporarily connect an HDMI device such as a video camera.
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System Status Indicators
Lifestyle SoundTouch 135 systems
Soundbar Status
Indicator activity Soundbar state
Off Connected to the Acoustimass module.
Blinking amber Disconnected from the Acoustimass module.
Slow blinking amber Available to make a wireless connection to the Acoustimass module.
Red System error (call Bose customer service).
Acoustimass module Status
Indicator activity Acoustimass module state
Solid amber Connected to the soundbar.
Blinking amber Disconnected from the soundbar.
Slow blinking amber Available to make a wireless connection to the soundbar.
Red System error (call Bose customer service).
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Care and Maintenance
Troubleshooting Problem What to do
The system is not responding to initial operation of Bose remote
Power on the control console. Ensure the remote batteries are installed correctly and do not need
replacement (see page 29). Reset the system (see page 28). Press any remote key. The system status indicator on the control
console should blink with each press. If not, see Pairing the remote with the console on page 28
The Bose remote does not control a device added during initial setup
Try setting up the device again. Press the Setup button on the control console. Select the device options and follow the on-screen instructions to set up the device again.
Your system may need a software update (see page 28).
Poor video connection from a source
Press the Setup button on the control console and select your devices setup options. Follow the on-screen instructions to change a video connection.
System doesnt do anything
Connect all components of the system to AC (mains) power. Select a connected device from the SOURCE menu. Reset the system (see page 28).
No sound Connect all components of the system to AC (mains) power. Increase the volume. Press the mute button to ensure the system is not muted. Ensure that you have selected the correct source (check the input
connections on the control console). Connect audio input cable firmly into the Audio Out connector (not
Bose link) on the control console and the other end into the Media Center connector on the Acoustimass module.
(135 series IV systems) Connect the audio input cable firmly into the Audio Out connector (not Bose link) on the control console and the other end into the Audio In connector on the soundbar.
(135 series IV systems) Move system away from potential interference, such as a wireless router, cordless phone, television, microwave, etc.
Connect the FM and AM antennas for radio operation. Reset the system (see page 28).
Sound quality has changed / soundbar status indicator blinking amber (Lifestyle SoundTouch 135 systems)
Press the Setup button on the control console and select the Reconnect Acoustimass menu item. Follow the onscreen instructions.
TV does not respond to remote commands (Lifestyle SoundTouch 135 systems)
Ensure soundbar is not blocking the IR sensor on the TV. Refer to your TVs owners guide for details on the location of the
TVs IR sensor.
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Care and Maintenance
Problem What to do
Intermittent bass (Lifestyle SoundTouch 135 systems)
Check that the status indicator on the Acoustimass module is solid amber (see page 24).
If the soundbar status indicator is blinking amber: - Connect the Acoustimass module to AC (mains) power (the status indicator glows amber).
- Press the Setup button on the control console. Select Reconnect Acoustimass. Follow the on-screen instructions.
- Move system away from potential interference, such as a wireless router, cordless phone, television, microwave, etc.
Sound is impaired by a loud hum or buzz, which may be electrical in nature
Contact Bose customer service to determine if and how other electrical devices in the room create unwanted signals, and to obtain possible remedies.
Radio does not work
Connect antennas. Move AM antenna at least 20 inches (50 cm) from the control
console and Acoustimass module. Adjust antenna position. Ensure the AM antenna is upright. Move antennas farther from control console, TV or other electronic
equipment. Select another station.
FM sound is distorted
Adjust antenna position. Fully extend the FM antenna.
Picture is blurry when viewing 3D content
Ensure your 3D glasses are powered on (if necessary). Change the 3D system option to a different setting. Ensure the soundbar is not blocking the IR sensor on the TV.
Sound is distorted Ensure the audio input cable is connected and not damaged. Reduce the volume output level from any external devices con-
nected to the control console. (Lifestyle SoundTouch 135 systems) Remove all protective films
from the system.
No sound from a connected device
Check the connections. Do not make coaxial or optical audio connections to the same input
on the control console. Power on the device. Refer to the owners manual that came with the device.
No TV picture, but audio is heard
Ensure the TV video input selection is correct for the video source.
Ensure cables are securely connected.
A connected device not responding consistently to re- mote commands
Connect the included external IR emitter to the control console. For guidance, press the Setup button on the control console. Select your devices setup options and follow the on-screen instructions.
Intermittent audio dropouts heard on coaxial digital audio inputs
Contact Bose customer service to request a composite video cable for the coaxial digital audio connection.
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Care and Maintenance
Problem What to do
Cannot complete network setup
Connect the system to AC (mains) power. Select the correct network name and enter password. Connect the device and SoundTouch system to the same Wi-Fi
network. Place the wireless adapter within range of the router. Enable Wi-Fi on the device (mobile or computer) you are using
for setup. Close other open applications. If using a computer for setup, check firewall settings to ensure that
the SoundTouch app and SoundTouch Music Server are allowed programs.
Test your internet connection by loading www.SoundTouch.com Restart your mobile device, or computer and router. Uninstall the app, reset the system and restart setup. Un-hide your network if it is hidden to complete setup. Plug the SoundTouch wireless adapter into the Bose link
connector on the control console. Connect the USB cable to the wireless adapter and control console.
This cable needs to remain connected for the system to work properly.
Cannot connect to network
If your network information has changed or to connect your system to another network, refer to the in-app help.
Connect to the network using an Ethernet cable.
SoundTouch or Bluetooth does not appear in the SOURCE menu
Update the control console. Ensure the Bose link cable is fully connected to the wireless adapter
and the control console. Ensure the USB cable is fully connected to the wireless adapter and
the control console. Complete the Network Setup process in UNIFY. Refer to your
Lifestyle SoundTouch setup guide.
Cannot play Bluetooth audio
On your system:
Set up SoundTouch first and perform all system updates. Pair a device using the Bluetooth SOURCE screen. Clear the systems pairing list using the SoundTouch app:
- In the Bluetooth source, press on your remote. - Select CLEAR LIST.
Try pairing a different device.
On your mobile device:
Disable and re-enable the Bluetooth feature. Remove the system from the Bluetooth menu. Pair again. Refer to your Bluetooth devices documentation. See No sound.
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Care and Maintenance Resetting the system 1. Press and hold on the control console for five seconds or until the system
status indicator on the control console changes to red.
2. Release on the control console to restart the system. The system status indicator changes to solid green when the system is on.
Note: If you still cannot operate the system using the remote, try to pair the remote with the control console.
Pairing the remote with the console You may need to perform this procedure if you are replacing a remote or if troubleshooting instructions recommend.
1. Power on your system.
2. Hold the remote close to the control console.
3. Press and hold on the control console and OK on the remote for five seconds.
The system status indicator blinks when pairing is complete.
4. Press any remote button and verify that the system status indicator on the control console blinks with each button press.
Performing a software update To manually update your system, download the software from the