Thule Helium Platform 903900 Instructions

Thule Helium Platform 903900 manual cover

Pages 24

Year 2020

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Thule Helium Platform 903900 Specification

The Thule Helium Platform 903900 is an advanced hitch-mounted bike rack designed for ease of use and superior stability. Constructed from lightweight aluminum, the rack is engineered for durability while minimizing additional weight to the vehicle. It features a platform design that accommodates two bikes, providing a secure fit through strategically positioned ratcheting wheel loops. The rack supports a variety of bike sizes and styles, including road, mountain, and e-bikes, thanks to its adjustable wheel holders that ensure compatibility with wheelbases up to 50 inches and tire widths up to 3 inches.

The installation process is streamlined with a tool-free interface, allowing users to mount the rack onto their vehicles' hitch receiver quickly. A proprietary HitchSwitch lever enables the rack to be tilted away from the vehicle, granting access to the trunk even when bikes are loaded. For security, the Thule Helium Platform 903900 includes integrated cable locks that secure the bikes to the rack, alongside a lock to secure the rack to the vehicle, providing peace of mind during transport.

Aerodynamic design considerations reduce drag and noise while the rack is in use. The rack's compact folding capability facilitates easy storage when not in use, and its corrosion-resistant materials ensure longevity despite exposure to the elements. With a maximum load capacity of 75 pounds, the Thule Helium Platform 903900 is an ideal solution for cycling enthusiasts seeking a robust, user-friendly bike transport system that prioritizes security and ease of access.

Thule Helium Platform 903900 F.A.Q.

How do I properly install the Thule Helium Platform 903900 on my vehicle?

To install the Thule Helium Platform 903900, begin by positioning the rack on the hitch receiver. Secure the rack using the provided locking pin and tighten the knob to ensure stability. Follow all instructions in the user manual for a secure fit.

What is the maximum weight capacity of the Thule Helium Platform 903900?

The Thule Helium Platform 903900 has a maximum weight capacity of 75 lbs per bike, with a total capacity of 150 lbs for two bikes. Ensure not to exceed this limit for safety.

How can I lock my bikes securely on the Thule Helium Platform 903900?

The Thule Helium Platform 903900 comes with integrated cable locks. Simply extend the cable, loop it around your bike frame, and secure it back into the lock to prevent theft.

What maintenance is required for the Thule Helium Platform 903900?

Regularly check for loose bolts and tighten them as necessary. Clean the rack with mild soap and water, especially after exposure to salt or road grime, to prevent corrosion.

Can the Thule Helium Platform 903900 be tilted for trunk access while loaded?

Yes, the Thule Helium Platform 903900 features a HitchSwitch lever that allows the rack to tilt down, providing access to the trunk even when bikes are loaded.

What should I do if the rack is wobbling while driving?

Ensure that the hitch pin is securely fastened and the knob is fully tightened. Check that the rack is properly mounted and that all connections are secure.

Is the Thule Helium Platform 903900 compatible with all vehicle types?

The Thule Helium Platform 903900 is compatible with 1.25" and 2" hitch receivers. However, it's advisable to check your vehicle's hitch specifications to ensure compatibility.

How do I fold the Thule Helium Platform 903900 for storage?

To fold the rack, remove the bikes and use the HitchSwitch lever to fold the rack flat against the vehicle. This reduces its footprint and allows for convenient storage.

What should I do if the locking mechanism is not working?

Check for debris in the lock mechanism and clean it if necessary. If the issue persists, contact Thule customer support for assistance with troubleshooting or replacement parts.

Can the Thule Helium Platform 903900 accommodate different bike sizes?

Yes, the Thule Helium Platform 903900 can accommodate a variety of bike sizes, including road bikes, mountain bikes, and fat-tire bikes, due to its adjustable wheel trays and secure strap system.