Sennheiser SD Office Phone Safety Guide

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Year 2018

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Sennheiser SD Office Phone Specification

The Sennheiser SD Office Phone is a premium wireless DECT headset system designed for office professionals requiring superior sound quality and seamless connectivity. It operates in the 1.9 GHz frequency band, ensuring minimal interference and a stable connection. The headset features an ultra-noise-canceling microphone, which effectively reduces background noise, delivering crystal-clear audio on both ends of the call. Its single-sided design allows for situational awareness, providing comfort for all-day wear with a lightweight construction and adjustable headband.

The SD Office Phone supports dual connectivity, allowing users to switch effortlessly between desk phone and softphone communications. It boasts a wireless range of up to 180 meters (590 feet) in line of sight, enabling users to move freely around the office without losing connection. The system includes a base station with intuitive call management controls, including answer/end, mute, and volume adjustments, enhancing user convenience and productivity.

The headset's battery life is impressive, offering up to 12 hours of talk time on a single charge and fast charging capabilities that provide 50% battery in just 20 minutes. The ActiveGard technology protects users from acoustic shock, ensuring a safe listening experience. It is compatible with major phone systems and softphones, providing flexibility and easy integration into existing setups. The Sennheiser SD Office Phone is designed with high-quality materials, ensuring durability and reliability, making it an ideal choice for professionals seeking a robust communication solution.

Sennheiser SD Office Phone F.A.Q.

How do I connect the Sennheiser SD Office Phone to my desk phone?

To connect the Sennheiser SD Office Phone to your desk phone, use the RJ-11 cable provided. Connect one end to the base station's phone port and the other to the headset port on your desk phone. Make sure the base station is powered on.

Why is there no audio in my headset during calls?

Ensure that the headset is correctly docked in the base station to charge. Check the volume settings on both the headset and the connected device. Additionally, confirm that all cables are securely connected.

How can I reset my Sennheiser SD Office Phone to factory settings?

To reset the Sennheiser SD Office Phone, press and hold the multi-function button on the headset for about 10 seconds until the LED flashes red, indicating a reset.

How do I pair my Sennheiser SD Office Phone with a new headset?

Place the new headset into the base station. The base station will automatically detect the new headset and pair it. The LED on the base station will turn green once pairing is successful.

What is the talk time for the Sennheiser SD Office Phone?

The Sennheiser SD Office Phone offers up to 8 hours of talk time on a single charge. It's advisable to dock the headset when not in use to keep the battery charged.

How do I update the firmware on my Sennheiser SD Office Phone?

To update the firmware, download the Sennheiser Updater software from the Sennheiser website. Connect the base station to your computer via USB, run the software, and follow the on-screen instructions.

Why does my headset disconnect frequently?

Frequent disconnections can be caused by interference from other wireless devices. Try changing the DECT channel on the base station. Also, ensure that the base station is within the recommended range of the headset.

How can I improve the audio quality of my calls?

Ensure that the microphone is positioned correctly near your mouth. Reduce background noise and adjust the audio settings on your phone or computer for optimal performance.

What should I do if the charging LED does not light up?

Check the power connection to the base station and ensure that the headset is properly seated in the charging cradle. If the problem persists, try using a different power outlet or adapter.

Can I use the Sennheiser SD Office Phone with a softphone application?

Yes, the Sennheiser SD Office Phone is compatible with most softphone applications. Ensure that the relevant drivers are installed and select the Sennheiser device as the audio input/output in the softphone settings.