Sennheiser DW Office DW Office USB Safety Guide

Sennheiser DW Office DW Office USB manual cover

Pages 52

Year 2010

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Sennheiser DW Office DW Office USB Specification

The Sennheiser DW Office USB is a professional-grade wireless headset system designed for seamless communication in office environments. It operates via a DECT connection, ensuring a secure and interference-free audio experience. The headset features a single-sided design, allowing users to stay aware of their surroundings while engaged in calls. With a wireless range of up to 180 meters in open spaces, it offers substantial flexibility for movement away from the desk.

The DW Office USB is equipped with a noise-canceling microphone that effectively filters out ambient noise, ensuring clear voice transmission. Its wideband audio capability enhances sound quality, making conversations more natural and intelligible. The system supports both PC and softphone connectivity through a USB interface, providing compatibility with a range of unified communication solutions.

Battery life is robust, offering up to 8 hours of talk time on a single charge, with a fast charging feature that delivers 50% capacity in just 20 minutes. The headset includes intuitive call management controls directly on the ear cup, such as answer/end, mute, and volume adjustments, streamlining user interaction. Comfort is prioritized with an adjustable headband and lightweight design, making it suitable for extended use.

Sennheiser’s ActiveGard technology is incorporated to protect users from acoustic shock and sudden sound surges, ensuring a safe listening experience. The DW Office USB is designed with durability in mind, featuring high-quality materials that withstand daily wear and tear. This versatile headset is ideal for professionals seeking reliable, high-quality audio performance in demanding office settings.

Sennheiser DW Office DW Office USB F.A.Q.

How do I set up my Sennheiser DW Office USB headset for the first time?

To set up your Sennheiser DW Office USB headset, connect the base station to your computer via the USB cable. Ensure the headset is charged, and then power it on. The headset should automatically be recognized by your computer.

How can I pair my Sennheiser DW Office headset with the base station?

Place the headset on the base station. It will automatically enter pairing mode. The LED on the base will flash to indicate pairing. Once paired, the LED will stop flashing and remain steady.

What should I do if my DW Office USB headset isn't charging?

First, ensure the headset is correctly seated on the base station. Check the USB connection and power supply. If the issue persists, try using a different USB port or replace the USB cable.

How do I reset my Sennheiser DW Office USB headset?

To reset, place the headset on the base station. Press and hold the power button on the headset for 5 seconds until you see the LED flash. This indicates that the headset has been reset.

What is the range of the Sennheiser DW Office USB headset?

The Sennheiser DW Office USB headset has a wireless range of up to 180 meters (590 feet) in line of sight and about 55 meters (180 feet) in a typical office environment.

How can I update the firmware on my DW Office headset?

Download the latest firmware update from the Sennheiser website. Connect the base station to your computer, and use the provided software to install the update onto your headset.

Why is there no sound coming from my Sennheiser DW Office USB headset?

Check if the headset is properly connected and paired with the base station. Ensure the volume is turned up on both the headset and your computer. Verify that the headset is set as the default audio device on your computer.

How do I clean and maintain my Sennheiser DW Office USB headset?

Regularly clean the headset with a soft, dry cloth. Avoid using liquids or sprays. Check ear pads and microphone cover for wear and replace them if necessary. Keep the base station and headset free from dust.

Can I use my Sennheiser DW Office USB headset with multiple devices?

Yes, the headset can be connected to multiple devices, but it can only be paired with one base station at a time. To switch devices, you may need to re-pair the headset with the new base station.

What do the LED indicators on the DW Office USB base station mean?

The LED indicators show the status of the headset: solid light indicates connection, flashing light indicates pairing mode, and no light means the headset is not connected. Other colors may indicate battery status or charging.