Contents

Revision and Copyright Information
Warranty
Assistance
Table of Contents
1. General Description
2. Establish Cellular Service
- 2.1 RavenXTG Cellular Coverage/Service Requirements
3. Specifications
- 3.1 RavenXTG Specifications
4. Configuration
- 4.1 Base Station Requirements for RavenXTG
- 4.2 Datalogger Site Equipment
- 4.3 Wiring and Connections
  - 4.3.1 Modem Connections Using PN 18663 Null Modem Cable
  - 4.3.2 Modem Connections Using the SC105
  - 4.3.3 Modem Connections Using the SC932A
- 4.4 Power Considerations
- 4.5 Automatic Provisioning (Activation)
5. Using AceManager to Program the Modem
- 5.1 Configuring the RavenXTG for Dynamic IP
6. LoggerNet/PC400 Software Setup
- 6.1 Test the Cellular Connection
7. Troubleshooting
Appendix A. AceManager Setup without Template File
Appendix B. Installation of SIM Card in the RavenXTG
Appendix C. Configuring the RavenXTG Modem for PPP
Appendix D. EmailSend Using the Gmail Outgoing SMTP Server
- D.1 Setting up a Gmail Account
- D.2 Sending to Multiple Addresses
- D.3 Sending a Text Message to a Phone
Appendix E. Troubleshooting Flowchart
Campbell Scientific Companies

Campbell Scientific Sierra RavenXTG Instruction Manual

Campbell Scientific Sierra RavenXTG Modem manual cover

Pages 54

Year 0

Language(s)

of 54

Campbell Scientific Sierra RavenXTG Modem Specification

The Campbell Scientific Sierra RavenXTG Modem is a robust and reliable communication device designed for seamless integration with data collection systems in remote environments. It operates on the GSM/GPRS/EDGE network, ensuring widespread coverage and dependable data transmission. The modem features an industrial-grade build, making it suitable for harsh conditions often encountered in field data applications. Connectivity is facilitated through a standard RS-232 serial interface, which allows for easy integration with a wide range of data loggers and sensors. The modem supports a variety of communication protocols, including TCP/IP, UDP, and PPP, enhancing its versatility in different data transfer scenarios. The device is equipped with an internal SIM card slot, enabling quick network access and reducing the need for external components. It is powered by a 12V DC supply, with low power consumption optimizing it for use in solar-powered setups. The Sierra RavenXTG also includes LED indicators for power, network status, and data transmission, providing clear operational feedback to users. Its firmware can be updated remotely, ensuring that the modem remains up-to-date with the latest technological advancements and security patches. With its compact design, the modem can be easily mounted within weatherproof enclosures, safeguarding it from environmental challenges. This modem is a critical component for remote data acquisition systems, offering reliable connectivity and a wide range of features tailored to meet the demands of field-based data collection.

Campbell Scientific Sierra RavenXTG Modem F.A.Q.

How do I configure the Sierra RavenXTG Modem for a new network?

To configure the Sierra RavenXTG Modem for a new network, use the AceManager software provided by Campbell Scientific. Connect the modem to your computer via USB, launch AceManager, and enter the network settings under the WAN/Cellular section. Save and apply the changes.

What steps should I take if the modem is not connecting to the cellular network?

First, ensure the SIM card is properly inserted and active. Check the antenna connections and confirm that the APN settings are correct in the AceManager. Restart the modem and verify that the signal strength is adequate.

How can I update the firmware on the Sierra RavenXTG Modem?

Download the latest firmware from the Campbell Scientific website. Connect the modem to your computer and open AceManager. Navigate to the firmware update section, select the downloaded file, and follow the prompts to complete the update.

What is the procedure to reset the modem to factory settings?

To reset the modem to factory settings, press and hold the reset button located on the modem's side for about 10 seconds. Release the button when the status lights flash, indicating a successful reset.

How can I monitor the signal strength of the modem?

Use AceManager to monitor signal strength. Connect to the modem, and under the Status section, you will find real-time signal strength information. Alternatively, check the LED indicators on the modem for a quick visual assessment.

What maintenance checks should be regularly performed on the Sierra RavenXTG Modem?

Regularly inspect the modem for physical damage, ensure firmware is up to date, verify antenna connections, and check for any unusual status indicators. Ensure the modem is operating in a suitable environment to prevent overheating.

How do I troubleshoot intermittent connectivity issues with the modem?

Check for physical obstructions or interference near the modem. Ensure that the antenna is securely connected and positioned correctly. Review network settings in AceManager and confirm the network provider is not experiencing outages.

Can the Sierra RavenXTG Modem be used in remote locations?

Yes, the modem is designed for remote location use. Ensure that the chosen location has cellular coverage and that the modem is equipped with a robust antenna to enhance signal reception.

How do I set up a data logging application with the Sierra RavenXTG Modem?

Connect the modem to a compatible data logger. Configure the modem's communication settings using AceManager to match the logger's requirements. Ensure proper data routing is set up to facilitate data transmission.

What should I do if the modem's LEDs do not light up?

Ensure the power supply is correctly connected and functioning. Check for any blown fuses or tripped circuit breakers. If the issue persists, inspect the modem for signs of damage and contact technical support if necessary.