Contents

Revision and Copyright Information
Warranty and Assistance
Table of Contents
Redwing 100 AirLink CDMA Modem
- 1. Introduction
- 2. Specifications
  - 2.1 Base Station Requirements
  - 2.2 Datalogger Site Equipment
  - 2.3 Power Considerations
- 3. Configuration
  - 3.1 Establish Cellular Service
  - 3.2 Program the Modem
  - 3.3 Setup LoggerNet
Appendix A. Configuring Modem with a Terminal Emulator
- A.1 HyperTerminal Setup
- A.2 Programming the Redwings Phone Number
Campbell Scientific Contact Information

Campbell Scientific Redwing100 AirLink C3111 Instruction Manual

Campbell Scientific Redwing100 AirLink C3111 Modem manual cover

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Campbell Scientific Redwing100 AirLink C3111 Modem Specification

The Campbell Scientific Redwing100 AirLink C3111 Modem is a robust and versatile device designed to provide reliable wireless communication for remote data acquisition systems. This modem is engineered to operate seamlessly in various environmental conditions, making it ideal for meteorological, environmental, and industrial applications. The Redwing100 supports multiple network technologies, including 4G LTE, with fallback options to 3G and 2G networks, ensuring continuous connectivity even in areas with variable network coverage.

The modem features an industrial-grade design with a rugged enclosure, offering protection against environmental hazards like dust and moisture. It is equipped with multiple I/O ports, including Ethernet and serial interfaces, facilitating easy integration with a wide range of devices and sensors. The Redwing100 supports VPN and IPsec protocols, ensuring secure data transmission over public networks, and it is compatible with Campbell Scientific data loggers, enhancing its utility in data collection and monitoring tasks.

With low power consumption, the modem is suitable for use in remote locations where power resources may be limited. It also includes GPS functionality, providing location tracking and time synchronization capabilities that are crucial for time-sensitive applications. The AirLink Management Service (ALMS) offers cloud-based device management, allowing users to remotely monitor and configure the modem, ensuring optimal performance and reducing maintenance requirements. Overall, the Campbell Scientific Redwing100 AirLink C3111 Modem is a reliable and efficient solution for ensuring uninterrupted data communication in challenging environments.

Campbell Scientific Redwing100 AirLink C3111 Modem F.A.Q.

How do I configure the Campbell Scientific Redwing100 AirLink C3111 Modem for initial setup?

To configure the modem, connect it to a computer via USB, open the device manager to ensure the drivers are installed, and use AirLink Management Service (ALMS) or AceManager to set the APN, user credentials, and network preferences according to your service provider's guidelines.

What should I do if the modem is not connecting to the network?

Check the SIM card for proper insertion, verify that the APN settings are correct, ensure that the antenna is securely connected, and reboot the modem. If the problem persists, contact your network provider to check for service outages.

How can I update the firmware on the Redwing100 AirLink C3111 Modem?

Download the latest firmware from the Campbell Scientific website, connect the modem to your computer, and use the AirLink Management Service (ALMS) or AceManager to upload and apply the firmware update.

What are the recommended maintenance practices for the modem?

Regularly inspect the modem and its connections for physical damage, ensure firmware is up to date, periodically reboot the device, and review logs for any unusual activity or errors.

How do I reset the modem to factory settings?

To reset the modem, use the reset button located on the device. Press and hold it for 10 seconds until the status indicators flash, indicating a successful reset.

What steps should I take if the modem's data transfer speed is slow?

Ensure the modem is in an area with strong cellular coverage, check for any active network throttling policies, verify that the antenna is properly positioned, and confirm that no data caps have been reached with your service provider.

How can I monitor the modem's performance remotely?

Use the AirLink Management Service (ALMS) to remotely access performance metrics, view logs, and receive alerts for any issues that may arise with the modem.

What should I do if the modem frequently disconnects from the network?

Check the signal strength and reposition the antenna if necessary, inspect the SIM card for damage, ensure the APN settings are correct, and consider using an external signal booster if in a low-coverage area.

How do I secure the modem to prevent unauthorized access?

Change the default admin password, enable encryption protocols, configure firewall settings, and regularly update firmware to protect against vulnerabilities.

Can the modem be used in harsh environmental conditions?

Yes, the Redwing100 AirLink C3111 Modem is designed to operate in a wide range of temperatures and environmental conditions, but ensure it is housed within a protective enclosure to shield it from direct exposure to extreme elements.