Bose SoundControl s Quick Start Guide

Bose SoundControl Hearing Aids manual cover
Pages 2
Year 2021
Language(s)
English en

Bose SoundControl Hearing Aids Specification

The Bose SoundControl Hearing Aids are designed to deliver personalized audio assistance with a focus on simplicity and user autonomy. These hearing aids are notable for their direct-to-consumer model, allowing users to purchase them without a prescription or a visit to an audiologist. They feature a lightweight and discreet behind-the-ear design, enhancing comfort and usability throughout the day. The SoundControl Hearing Aids employ Bose's proprietary technology to offer clear and natural sound, with specific emphasis on speech intelligibility and noise reduction, making conversations more accessible in challenging environments.

Users can customize their hearing experience through the Bose Hear app, available on both iOS and Android platforms. The app provides an intuitive interface for adjusting volume levels and sound frequencies to suit individual hearing needs. It includes a Focus feature that enables users to concentrate on sound coming from the front, reducing background noise interference. The hearing aids are powered by standard zinc-air batteries, ensuring a reliable power source with easy replacement.

The construction of the Bose SoundControl Hearing Aids prioritizes durability and comfort, being both moisture-resistant and designed for all-day wear. Their open-ear design helps maintain a natural listening experience, reducing the occlusion effect commonly associated with traditional hearing aids. With their FDA-cleared status, these hearing aids provide a balance of advanced technology and user-friendly features, making them an accessible choice for individuals seeking improved hearing without the complexity of traditional hearing aid systems.

Bose SoundControl Hearing Aids F.A.Q.

How do I pair my Bose SoundControl Hearing Aids with my smartphone?

To pair your Bose SoundControl Hearing Aids with your smartphone, first ensure that Bluetooth is enabled on your phone. Open the Bose Hear app, follow the on-screen instructions to create an account, and then allow the app to search for your hearing aids. Once detected, select them to complete the pairing process.

What should I do if the hearing aids are not producing any sound?

If your hearing aids are not producing sound, check that the batteries are properly inserted and charged. Ensure the hearing aids are turned on and the volume is set to an audible level. If the issue persists, try cleaning the microphones and receivers to remove any blockages.

How can I clean and maintain my Bose SoundControl Hearing Aids?

Regularly clean your hearing aids using a soft, dry cloth. Avoid using liquids or solvents. Clean the ear tips and microphones gently with a small brush. Replace the ear tips as needed and store the devices in a dry case when not in use.

Can I adjust the settings of my hearing aids without the app?

Yes, you can adjust the volume and switch between preset modes directly on the hearing aids using the physical controls. However, for more detailed adjustments, the Bose Hear app is recommended.

Why is there a whistling sound coming from my hearing aids?

Whistling sounds, or feedback, can occur if the hearing aids are not properly fitted in your ears or if the volume is too high. Try adjusting the fit or lowering the volume. If the problem continues, consult your user manual or contact customer support.

How long do the batteries last in Bose SoundControl Hearing Aids?

The battery life depends on the usage and settings, but typically, the batteries in Bose SoundControl Hearing Aids can last up to four days. It's advisable to keep spare batteries handy for uninterrupted use.

What should I do if my hearing aids are not connecting to the app?

Ensure that Bluetooth is enabled on your phone and that your hearing aids are within range. Restart the Bose Hear app and try reconnecting. If the problem persists, restart your phone and the hearing aids, and attempt the connection again.

Are the Bose SoundControl Hearing Aids water-resistant?

While Bose SoundControl Hearing Aids are designed to withstand small amounts of moisture, such as sweat or light rain, they are not fully waterproof. Avoid submerging them in water or exposing them to excessive moisture.

How can I update the firmware on my Bose SoundControl Hearing Aids?

To update the firmware, connect your hearing aids to the Bose Hear app. If a firmware update is available, you will be prompted to install it. Follow the on-screen instructions to complete the update process. Ensure your devices are charged before starting.

What steps should I take if my hearing aids are still under warranty and need repair?

If your hearing aids require repair and are under warranty, contact Bose customer support for assistance. Provide them with the necessary purchase details and follow their instructions to send in your device for repair or replacement.